Returns, Refunds and Exchanges:
- The following perishable items are nonreturnable and nonrefundable, both bulk and in kit form:
- Henna powder, indigo, cassia, amla, zizyphus, shikakai, essential oils.
- All other unopened items may be returned within 30 days of purchase for refund or exchange.
- No refunds are given on products which have been opened, or kits and boxes on which the seal has been broken.
- No refund will be issued without proof of purchase.
- Please email us at firstname.lastname@example.org within thirty (30) days of purchase for a Return Authorization number prior to returning the item. Return Authorizations are valid for two weeks from the date of issuance. Returned items must be received within that time.
- Products must be returned to Henna Canada, 4 Teskey Court, Collingwood, ON, L9Y 4R9.
- Customer is responsible for all shipping fees related to returned and exchanged items.