Returns, Refunds and Exchanges:

  • The following perishable items are nonreturnable and nonrefundable, both bulk and in kit form:
    • Henna powder, indigo, cassia, amla, zizyphus, shikakai, essential oils.

  • All other unopened items may be returned within 30 days of purchase for refund or exchange.

  • No refunds are given on products which have been opened, or kits and boxes on which the seal has been broken.

  • No refund will be issued without proof of purchase.

  • Please email us at info@hennacanada.ca within thirty (30) days of purchase for a Return Authorization number prior to returning the item. Return Authorizations are valid for two weeks from the date of issuance. Returned items must be received within that time.

  • Products must be returned to Henna Canada, 4 Teskey Court, Collingwood, ON, L9Y 4R9.

  • Customer is responsible for all shipping fees related to returned and exchanged items.
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